Service Sales Lead, MV/LV Solutions – East Coast Malaysia

About the role

This role sits within ABB's Electrification Services Business in Malaysia and is a hybrid, remote position focused on growing the customer base in East Coast Malaysia. Reporting to the Marketing & Sales Manager, you will drive service sales, generate service opportunities and secure profitable sales, with a focus on Installed Base (IB) penetration and the full Service product portfolio.

Key responsibilities

• Penetrate existing ABB and competitor install bases, using tools, install base databases and the existing market network to generate service leads for upgrades, retrofits, maintenance and value-add solutions for MV and LV distribution systems.
• Build a customer base in the assigned geography, develop relationships and set a sales strategy to grow customer share of wallet.
• Give feedback to stakeholders on the support needed to grow the business (product, marketing, pricing).
• Prepare a yearly commercial plan with clear actions to meet order targets, submit monthly sales forecasts and propose and run recovery plans when needed.
• Support the promotion of ABB's service products during campaigns, trade fairs, exhibitions, conferences and customer meetings.

Required profile

• Degree in Electrical Engineering or equivalent, with knowledge of electrical power distribution systems.
• Minimum 5-8 years of experience in MV and LV switchgear and protection relays, gained through sales, service, project management or field service roles.
• Experience supporting customers in Oil & Gas, Utilities, Data Centres, Industrial or Manufacturing sectors.
• Strong customer-facing and business development skills, with an established network in East Coast Malaysia, especially Oil & Gas and Industrial sectors; exposure to utility/power generation customers is an added advantage.
• Able to work independently and travel extensively across East Malaysia (more than 50%); fluent in English and Bahasa Malaysia.

What we offer

• Flexible hybrid work environment.
• Performance-based incentives and attractive remuneration.
• Technical training on key products and solutions, plus leadership and skills development programs.
• Access to learning, development and leadership programs within a high-performing team.