Business Development Representative (APAC)

About the role

Respond.io, an AI-powered business messaging platform founded in Hong Kong, is hiring a Business Development Representative for its APAC sales team, based in Kuala Lumpur. You will be the first person many prospects speak to, working the leads assigned to you in the CRM, qualifying them with the CHAMP framework and booking meetings with Account Executives. The role suits someone who wants to start a long-term career in sales.

Key responsibilities

• Qualify CRM leads with the CHAMP framework and book meetings for Account Executives.
• Work closely with Sales Executives to grow pipeline across APAC regions.
• Create personalized outreach to decision-makers and influencers for key prospects and customer accounts.
• Deliver a professional prospect and customer experience in every interaction.
• Become a product expert and clearly explain the value of respond.io's solutions.
• Keep detailed records of lead interactions, progress, follow-ups and next steps in the CRM.
• Help build scalable demand generation campaigns and propose improvements to optimize results.

Required profile

• 1+ year of experience in online or inside sales, preferably in B2B SaaS.
• Articulate English, spoken and written.
• Fluency in Chinese (Mandarin and Cantonese) strongly preferred.
• Comfortable with high-volume daily outreach by call, email and WhatsApp.
• Track record of overachieving, empathetic listener and persuasive communicator.
• Experience generating your own pipeline through outbound prospecting is a plus.
• Proficiency in other APAC languages such as Thai, Korean, Japanese or Vietnamese is a plus.

Required skills

• Familiarity with lead qualification frameworks such as CHAMP is a plus.
• Use of a CRM to track leads.

What we offer

• A highly competitive compensation package.
• Flexible working environment and hours.
• Virtual team events such as talent shows, Among Us nights and online game sessions.