Wealth Operations Analyst

About the role

The Wealth Operations Analyst manages the end-to-end processing of unit trust and Private Retirement Scheme (PRS) transactions, ensuring accuracy, compliance and excellent service to investors and distribution partners. The role works with internal and external stakeholders to resolve operational issues, maintain regulatory compliance and support daily operational controls, with opportunities to contribute to system enhancements and process improvements. The working arrangement is hybrid.

Key responsibilities

• Process and review unit trust and PRS transactions, including subscriptions, redemptions, switches, transfers, withdrawals and account maintenance requests.
• Ensure transactions are processed accurately within service level agreements (SLAs).
• Perform daily operational controls and reconciliations, investigate discrepancies and follow up on outstanding cases until closed.
• Prepare operational reports, management information and regulatory submissions, and maintain records in line with regulatory retention requirements.
• Handle operational enquiries from distributors, agents, branches, institutional clients and service providers, and liaise with transfer agents, fund managers, trustees, banks and custodians.
• Review account opening documentation and investor information, escalate operational risks and control gaps to management, and take part in audits and compliance reviews.
• Ensure compliance with Securities Commission Malaysia, EPF, AML/CFT, FATCA/CRS and internal policies.

Required profile

• Bachelor's degree in Finance, Business Administration, Banking, Economics, Accounting or a related discipline.
• 3 to 5 years of experience in unit trust, wealth management, operations or related financial services.
• Understanding of investment products such as Unit Trust and PRS, and familiarity with SC, EPF and AML/CFT guidelines.

Required skills

• Proficiency in Microsoft Excel, Word, PowerPoint and Outlook.
• Experience with transfer agency platforms and wealth management systems is preferred.