Retail Supervisor - Bath & Body Works

About the role

Valiram is hiring a full-time Supervisor for its Bath & Body Works store in Malaysia. The Supervisor supports the Store Manager in driving sales, delivering great customer experiences and keeping store standards high, while leading the floor, developing the team and running smooth store operations.

Key responsibilities

• Drive individual and store sales performance through effective sales execution.
• Lead the team on customer service, product knowledge and delivering exceptional experiences.
• Support store opening, closing and day-to-day retail operations.
• Maintain retail standards, store presentation and visual merchandising.
• Support inventory accuracy and minimise stock losses.
• Assist with team scheduling, floor coverage and day-to-day team leadership.
• Support timely reporting and keep store documentation accurate.

Required profile

• Minimum 3 years of retail experience; supervisory experience preferred.
• Open to SPM leavers and above.
• Strong communication, interpersonal and leadership skills.
• Customer-focused, with a positive and proactive attitude.
• Comfortable in a target-driven environment and willing to work retail hours, including weekends and public holidays.

What we offer

• Competitive salary and commission opportunities.
• Staff discounts across 200+ brands.
• Medical, dental, optical and mental wellbeing benefits.
• Sponsored sports and social activities.
• Career pathway from Supervisor to Assistant Store Manager, Store Manager and beyond.
• Uniform allowance for selected brands and attendance allowance.