Server - Four Seasons Langkawi

About the role

Four Seasons Langkawi Resort is looking for a Server to deliver intuitive, personalized and anticipatory service in line with the company's standards of hospitality. The Server ensures that every guest feels welcomed, cared for and delighted throughout their dining experience. The position is full-time, based in Langkawi, Kedah, Malaysia, and is open to candidates of Malaysian nationality only.

Key responsibilities

• Provide an enjoyable dining experience through quality, professionalism and friendliness.
• Anticipate guest needs and satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Assist in clearing and resetting tables according to service standards.
• Maintain excellent knowledge of the menu, including dietary requirements, allergens and wine pairings.
• Support colleagues and contribute to a positive, professional and harmonious work environment.

Required profile

• An outgoing personality and a can-do approach to tasks.
• Strong attention to detail and the ability to multitask in a dynamic environment.
• Passion for service excellence and a genuine ability to connect with guests.
• Background in luxury resort and hotel service considered an asset.

Required skills

• High level of understanding and knowledge of food and wine.
• Ability to anticipate guest needs and resolve concerns with grace and discretion.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee discount for stays at any Four Seasons property worldwide.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.
• Five-day work week.