Global Customs Operations Executive

About the role

BASF's Global Customs Operations Executive is based at the Kuala Lumpur Asia Pacific Service Centre (Hub) and handles customs-related activities for the region. The role covers export customs filings, export accompanying documents (EADs) and ATLAS export inquiries, and works with the hub's customs team and the customs compliance function.

Key responsibilities

• Manage automated SAP GTS export customs filings (validation and processing) for multiple sites and group subsidiaries
• Verify automated transmission of EADs and handle manual forwarding of EADs to freight forwarders
• Handle ATLAS export inquiries in line with legal and regulatory requirements
• Deliver customs service to business: collaborate cross-functionally on trade compliance and supply chain, and respond promptly to business unit queries
• Perform electronic customs declarations through the Seeburger converter and monitor ATLAS export declarations via SAP GTS (AES)
• Review and validate import and export documentation for accuracy and compliance with customs laws and regulations
• Support the customs team in troubleshooting, document legalization and resolving issues such as delayed shipments, missing documents and tariff classification mismatches
• Support data preparation for dashboards, standardize reporting, and maintain SOPs, work guides and work instructions
• Support customs compliance assessments, audits and their documentation, and ensure activities comply with customs regulations, trade laws and tariff schedules
• Support digitalization, automation, system upgrades and process improvements

Required profile

• Bachelor's degree in any technical discipline, preferably Supply Chain Management
• Minimum 1-2 years of relevant experience in customs and foreign trade, with familiarity with supply chain operations
• Experience with customs, trade law and practices for chemical and non-chemical products is desirable

Required skills

• Good Microsoft Office knowledge
• Good knowledge of SAP Master Data System and GTS is highly desirable