Business Operations Associate

About the role

Arrow Electronics is hiring a Business Operations Associate for its Arrow Components (M) Sdn Bhd office in Gelang Patah, Johor. The role covers day-to-day sales support and customer service for assigned accounts, acting as a link between Arrow's internal teams, vendors and customers.

Key responsibilities

• Handle day-to-day sales support and customer service for assigned accounts.
• Perform sales support functions that deliver high service levels and customer satisfaction while keeping corporate processes efficient.
• Act as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing, purchasing and other departments), vendors and customers.
• Anticipate customer needs and communicate progress in a timely way.
• Build strong relationships with customers, suppliers and internal colleagues.
• Work closely with the internal asset and operations team on operations deliverables.

Required profile

• A 2-year degree and 2-4 years of experience, or a high school graduate with equivalent related experience.
• 1-3 years of experience in the electronics manufacturing industry or in a warehouse.
• Good communication skills.

What we offer

• Competitive financial compensation with various compensation plans.
• Medical insurance and life insurance.
• Year-end bonus and performance bonus.
• Growth opportunities.