Executive, Governance, Assurance & Planning (GAP)

About the role

AirAsia Aviation Management Services is looking for a detail-oriented Executive, Governance, Assurance & Planning (GAP) to support the coordination and execution of Group ICT governance activities. The role covers audit coordination, corrective action tracking, training administration, document control, governance reporting, User Access Review monitoring, airport pass administration and the annual ISO/IEC 20000 programme. It is based in Sepang, Selangor.

Key responsibilities

• Group ICT audit management: coordinate requests, meetings and submissions with internal auditors and Group ICT PICs, maintain an audit request tracker, raise and follow up corrective action and vulnerability management tickets, and escalate overdue items.
• Training coordination: organise training programmes, procure training services (PRs, GRNs), follow up vendor invoices, maintain a training tracker and prepare status reports.
• Document control: maintain a central register of policies, procedures and SOPs, monitor review and expiry dates and follow up on revisions and approvals.
• Governance reporting: prepare and consolidate monthly governance reports, highlight overdue items and compliance gaps.
• Airport pass administration: handle applications, renewals and supporting documents for Group ICT staff.
• User Access Review (UAR) monitoring: maintain a quarterly UAR tracker, follow up on overdue reviews and report completion status.
• ISO/IEC 20000 programme: support the annual service management programme, track activities and deliverables and help coordinate audit evidence.

Required profile

• Diploma or degree in Business Administration, IT, Computer Science or a related field.
• Strong organisational and multitasking skills, with good verbal and written communication.
• Meticulous attention to detail and ability to follow established procedures.
• Basic understanding of corporate governance, audit processes and document control; familiarity with corrective action tracking, IT service management or ISO/IEC 20000 is an advantage.
• Familiarity with procurement processes and enterprise systems is an advantage.

Required skills

• Microsoft Excel and Google Sheets for trackers and reports.
• Ability to coordinate quotations, purchase requisitions, goods received notes and vendor payment follow-ups.