Intern - Contract Record Management (Mandarin Speaker)

About the role

Roche is looking for an intern on its RSS team in Petaling Jaya, Malaysia, to handle contract record management. The intern carries out daily activities according to established service levels and SOPs, works closely with team members and follows the Team Lead's instructions. The position requires Mandarin fluency.

Key responsibilities

• Use the ticketing system to manage incoming requests and issues, and provide end-user support including answering queries, training and consultancy on system functions.
• Act as a liaison for process and system changes, including enhancement requests.
• Maintain contract records properly, use the Repository tool and comply with audit requirements, taking part in audits as per SOP.
• Support project activities such as contract migration, system deployment and cleansing, and liaise with and train business stakeholders.
• Onboard suppliers to the vendor management tool.

Required profile

• Enrolled in a bachelor's or associate degree programme in business administration, legal studies or a related field.
• No work experience required.
• Able to commit to at least six months of internship.
• Strong attention to detail, organizational skills and teamwork.
• Basic understanding of contract management principles or willingness to learn them during the internship.

Required skills

• Proficiency in Mandarin.
• Computer proficiency, including basic office software such as Microsoft Office or Google Workspace.
• Knowledge of ERP software such as SAP or ARIBA is a plus.