Service Operations Intern (Petaling Jaya & Johor Bahru)

About the role

KONE, a global leader in elevators and escalators, is looking for a Service Operations intern in Petaling Jaya, Selangor or Johor Bahru, Johor, from January to March 2027. The intern supports the Service team in keeping elevator and escalator services running smoothly, gaining hands-on exposure to service coordination and operational support while working with technicians, supervisors and the service office team.

Key responsibilities

• Support daily service operations and administrative tasks
• Help track service jobs, maintenance schedules and reports
• Prepare simple reports, data updates and documentation
• Coordinate with the service team on job status, follow-ups and updates
• Handle basic customer and internal queries about service operations
• Take part in continuous improvement activities and learn KONE's service processes, safety practices and quality standards

Required profile

• Currently pursuing a Diploma in Engineering (Mechanical, Electrical or Facility Management; related fields open)
• Able to commit to a full-time internship of at least 5-6 months, depending on school requirements
• Based in or able to commute within the Klang Valley
• Good communication skills, detail-oriented and able to follow instructions