Transformation Project - Change Manager

About the role

ALBS, an Air Liquide entity in Kuala Lumpur covering the APAC scope, is looking for a Change Manager for its ALign transformation project. The role orchestrates the end-to-end Change Management Framework across all APAC deployment waves, working closely with the ALign project team, the system integrator (Capgemini), global and cluster BPOs, and regional finance representatives. It sets change strategies, assesses business impact, manages communications, organizes training and ensures user adoption.

Key responsibilities

• Drive the regional ALign change strategy and report change management status to project management and stakeholders
• Map and engage impacted groups (CFOs, GBS Finance, Country Finance, procurement teams) and analyze tool, process and people impacts, proposing an adoption action plan
• Prepare communications across portals, newsletters, meetings, videos and posters, and maintain change documents such as the processes document, gap analysis and training materials
• Coordinate training plans, materials and logistics with the system integrator and cluster BPOs
• Support the Design Authority Committee (DAC): schedule it, manage its agenda, follow up on gaps and facilitate discussions
• Define post-go-live change support, work with operations on performance monitoring and continuous improvement, and capture lessons learned after each wave

Required profile

• Bachelor's or Master's degree in Business Administration, Finance, Digital & IT or a related discipline
• 5-8+ years of experience leading Change Management or Transformation PMO activities in large-scale regional enterprise transformations
• Hands-on experience in major ERP implementations (MS Dynamics 365, Oracle EBS or SAP S/4HANA) in Finance, Accounting and Shared Services (GBS)
• Fluent written and spoken English; working knowledge of Mandarin, Japanese or Korean is an advantage

Required skills

• Strong working knowledge of change management frameworks
• PMO tools, risk management, readiness tracking and status reporting in a multi-country governance matrix
• Google Workspace (Sites, Slides, Docs), AI tool (Gemini) and multimedia content creation
• Cross-cultural leadership and stakeholder management across APAC and AMEI