Technical Sales Engineer - System Infrastructure Solutions

About the role

Ingram Micro is looking for a Technical Sales Engineer focused on system infrastructure solutions, based in Petaling Jaya. This is a pre-sales role for candidates who are proven experts in solution design, BOM configuration, proof of concept execution and tender responses, and who can equip customers with the technical knowledge and tools they need.

Key responsibilities

• Lead solution design and architecture for system infrastructure technologies, products and solutions.
• Analyze customer requirements, covering virtualization platforms, servers and storage, and data backup solutions.
• Design tailored proposals, topologies and Bills of Materials (BOMs) for bids and projects.
• Deliver technical presentations, product demonstrations and solution workshops.
• Act as a trusted technical advisor throughout the sales cycle and build relationships with key customer stakeholders.
• Lead Proof of Concepts (POCs) and technical evaluations in client environments.
• Train and enable internal sales teams on system infrastructure solutions.
• Work with product teams, vendors and system integrators, and with GTM teams to support customer success.
• Collaborate with sales account managers and professional services teams to qualify opportunities and drive revenue growth.

Required profile

• Degree in Computer Science, Information Technology or an equivalent field.
• At least 5 years of deep knowledge, including hands-on experience designing, configuring, troubleshooting and supporting data center infrastructure, is preferable.
• Strong technical consulting aptitude, presentation skills and a proactive, self-motivated approach.

Required skills

• Enterprise server hardware (Dell, HPE, Lenovo), server OS (Windows, Linux) and CPU architectures.
• Storage technologies (SAN, NAS, object/block storage, iSCSI, Fibre Channel, NFS, SMB, S3).
• Hyper-converged infrastructure (HCI) and virtualization platforms (VMware, Microsoft Azure HCI, Nutanix, KVM).
• Backup and cyber resiliency solutions and disaster recovery strategies.
• Added advantage: containerization (Docker, Kubernetes), hybrid cloud (Azure, AWS, GCP) and related certifications.