ServiceNow Engineer (Forms & Ansible Integration)
Encora · Kuala Lumpur
Job description
About the role
Encora is hiring a ServiceNow Engineer in Kuala Lumpur, focused on building and maintaining ServiceNow forms, catalogs and workflows, and integrating ServiceNow with the Ansible Automation Platform. The role works closely with DevOps, Cloud and Platform teams to automate operational processes.
Key responsibilities
- Design, develop and maintain ServiceNow forms, catalogs and workflows
- Configure and customise Incident Management, Change Management and Service Catalog modules
- Build and manage catalog items, record producers and dynamic forms
- Develop and maintain workflows using Flow Designer and scripting
- Integrate ServiceNow with external systems, especially Ansible, for automated provisioning and remediation
- Implement REST/SOAP APIs for system integrations
- Troubleshoot issues related to workflows, forms and integrations
- Ensure adherence to best practices, governance and security standards
- Document technical designs, workflows and configurations
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Published 1 day ago
Expires 1 month from now
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Encora
Kuala Lumpur
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