Sales Representative - Oncology (CP)

About the role

Novartis is looking for a Sales Representative in Selangor to own customer engagement and sales performance within their territory. The role combines scientific dialogue, data-driven planning and personalised omnichannel engagement to deliver sustainable growth, always with integrity and in line with industry standards.

Key responsibilities

• Own and execute territory and customer plans using segmentation, value-based prioritisation and data-led call planning.
• Build trusted relationships with healthcare professionals through compliant product discussions based on approved clinical evidence.
• Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
• Identify and share insights on customer needs, market dynamics, competitor activity and territory opportunities.
• Partner with Marketing, Medical, Value & Access and Execution Excellence teams to deliver an integrated customer experience.
• Support local events, promotional activities and product launches where required.
• Maintain accurate and timely customer-visit documentation in line with Novartis policies, ethical standards and local regulations.

Required profile

• Minimum 2 years of pharmaceutical sales experience with a record of delivering results.
• Experience engaging customers in both private and government hospital sectors.
• Oncology experience is preferred.
• Willingness to travel within the assigned territory.

Required skills

• Strong customer engagement, communication, territory planning and relationship-building skills.
• Confidence using digital engagement platforms and CRM tools.
• Desired skills: commercial excellence, conflict management, cross-functional coordination, customer insights, influencing, key account management and professional ethics.