Processing Executive (Finance Processes)

About the role

KONE is hiring a Processing Executive in Petaling Jaya for a 1-year contract. The role executes transactions within KONE's operations or financial processes while ensuring compliance with established processes, controls and service level requirements. It covers reviewing transaction requests, validating information and documentation, coordinating with stakeholders and contributing to quality improvement, process harmonization, reporting and automation.

Key responsibilities

• Process transaction requests accurately within agreed service level targets (quality, response time, throughput time and efficiency).
• Review and validate required information and supporting documentation before processing.
• Follow up with stakeholders for additional information, clarification or approval, and coordinate requests with other process teams.
• Perform quality checks and ensure compliance with processes, controls and segregation-of-duties requirements.
• Perform daily reconciliation and corrective actions when required, and maintain process documentation, unit instructions and performance reporting.
• Support agreed SLAs, KPIs, productivity and quality targets.
• Take part in process improvement, harmonization and automation, using tools such as Copilot, Power BI, Power Automate and SAP where applicable.
• Take part in training, team meetings and process analysis, and perform other duties assigned by the Team Leader or Process Manager.

Required profile

• Secondary school qualification or university education, preferably in Finance, Economics, Business Administration or a related field.
• Previous experience in Finance, Administration or Sales is an advantage.
• Experience with SAP or related business systems is an advantage.
• Good attention to detail, analytical and problem-solving skills, and strong communication and stakeholder management skills.
• English proficiency is an advantage.

Required skills

• Proficiency in Microsoft Office, Microsoft Power Automate and Power BI.
• Ability to follow procedures, guidelines and process controls.