Planner / Senior Planner – Customer Order Planning

About the role

Join Bosch Group as a Planner / Senior Planner responsible for customer order planning. You will act as the main interface with customers, coordinate internal teams, and ensure timely fulfillment of orders while optimizing production resources.

Key responsibilities

• Serve as the primary contact for customers, addressing issues and coordinating internally.
• Manage customer orders and maintain accurate demand data in SAP for MRP runs.
• Analyse sales forecasts and customer demand patterns to control inventory at the plant and external warehouses.
• Prepare and monitor production schedules to meet 100% daily attainment and optimize resource utilization.
• Participate in daily operation meetings, coordinate raw‑material issues, and set shipment priorities.
• Handle special freight and overtime claims arising from short‑lead‑time requests.
• Generate reports such as Delivery Performance and Attainment.
• Support Bosch Production System initiatives, including Kanban, leveling, and continuous improvement.

Required profile

• Bachelor’s degree (fresh graduates are welcome).
• At least 2 years of experience in order management or production planning in a manufacturing environment.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team, handling ad‑hoc projects.
• Understanding of the impact of decisions on supply chain performance.

Required skills

• SAP (MRP module)