Part-Time Sales Associate (Mitsui Outlet)

About the role

Mitsui Outlet is hiring a part-time Sales Associate. The role centres on selling footwear and helping customers make informed choices, while meeting personal sales targets and keeping the store tidy and well presented.

Key responsibilities

• Demonstrate and explain products, methods or services to persuade customers to buy
• Identify interested customers and give them extra brand and product information
• Communicate promotions and incentives to encourage purchases
• Meet personal sales targets and perform up-selling and cross-selling
• Record sales through the point-of-sale system and replenish shelves according to visual merchandising guidelines
• Keep the store neat, perform periodic stock checks and counts, and handle customer feedback and complaints
• Follow punctuality and grooming standards and help maintain store security

Required profile

• SPM level education
• Fluent English and Bahasa Malaysia; Mandarin is a plus
• Basic knowledge of retail operations, store management and the footwear industry
• Professional image, good customer service, self-discipline and ability to escalate issues

Required skills

• Basic Microsoft Office (Word, Excel)
• Basic point-of-sale or cashiering system
• Basic visual merchandising and product awareness