IT Service Desk Analyst (Regional Support)

Private Advertiser · Kuala Lumpur

Contrat Onsite 4,000 - 5,500 MYR/month 🇬🇧 English

Job description

About the role

We are looking for an IT Service Desk Analyst to provide first‑level support to regional users across Asia. You will work in a fast‑paced, multinational environment, handling requests via phone, email and chat.

Key responsibilities

Deliver first‑line IT assistance to users in the region, ensuring timely resolution of incidents.
Respond to support tickets through phone, email and chat channels.
Collaborate with other IT teams to escalate complex issues.
Maintain documentation of support activities and solutions.

Required profile

Strong communication skills in English.
Ability to work independently and as part of a multinational team.
Willingness to grow professionally within a regional IT support role.

Required skills

What we offer

Career growth opportunities in a multinational environment.
Hands‑on experience with enterprise technologies.
On‑site work in Kuala Lumpur City Centre.

Questions fréquentes

Le salaire proposé pour ce poste est de 4-6k MYR par mois. Le détail figure dans l'annonce.

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Le contrat proposé est un Contrat basé à Kuala Lumpur.

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Published 2 months ago

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Private Advertiser

Kuala Lumpur

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