IT Service Desk Analyst (Regional Support)
Private Advertiser · Kuala Lumpur
Job description
About the role
We are looking for an IT Service Desk Analyst to provide first‑level support to regional users across Asia. You will work in a fast‑paced, multinational environment, handling requests via phone, email and chat.
Key responsibilities
- Deliver first‑line IT assistance to users in the region, ensuring timely resolution of incidents.
- Respond to support tickets through phone, email and chat channels.
- Collaborate with other IT teams to escalate complex issues.
- Maintain documentation of support activities and solutions.
Required profile
- Strong communication skills in English.
- Ability to work independently and as part of a multinational team.
- Willingness to grow professionally within a regional IT support role.
Required skills
What we offer
- Career growth opportunities in a multinational environment.
- Hands‑on experience with enterprise technologies.
- On‑site work in Kuala Lumpur City Centre.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Malaysia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 3 hours from now
45 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Private Advertiser
Kuala Lumpur
Related job offers
-
Endpoint Application Packaging Engineer
wilhelmsen Kuala Lumpur -
Senior Data Protection Expert
wilhelmsen Kuala Lumpur -
Information Protection Specialist
wilhelmsen Kuala Lumpur -
Cyber SOC Incident Response Specialist
Nestle Operational Services Worldwide SA KUALA LUMPUR -
IT ADI Analyst
Nestle Operational Services Worldwide SA PETALING JAYA