IAM Operations & Access Review Support Analyst

About the role

The IAM Operations & Access Review Support Analyst executes day-to-day IAM operational activities, supports access reviews, identity lifecycle management, privileged access administration and access governance. The role ensures timely provisioning, deprovisioning, reconciliation and certification across the organization.

Key responsibilities

• Identity lifecycle: run Joiner, Mover, Leaver (JML) processes, provision, modify and revoke access across applications, and ensure timely onboarding and offboarding of employees, contractors and third parties.
• Privileged access: administer privileged accounts and access requests, reconcile credentials, support privileged access certifications and monitoring, and investigate and remediate orphaned or dormant privileged accounts.
• Access reviews: support periodic access review and recertification campaigns, coordinate with application owners and business managers on attestations, follow up overdue certifications, and generate certification reports and evidence.
• Monitoring and reporting: track provisioning SLAs and operational metrics, support exception management and escalation, and maintain accurate records and audit trails.
• Audit and compliance: provide evidence for audits, help close audit findings, and keep documentation of access management activities.

Required profile

• 3-5 years of experience in IAM operations, access administration, service management or security operations.
• Strong attention to detail and process discipline.

Required skills

• Experience with Identity Governance & Administration (IGA) and PAM solutions.
• Understanding of JML processes, Active Directory, LDAP and access certification.
• Preferred: experience with SailPoint, Saviynt, Entra ID, CyberArk, BeyondTrust, Okta or similar IAM platforms, and ITIL Foundation, Security+ or equivalent certifications.