Duty Manager (Mandarin Speaker)

About the role

Radisson Hotel Group is looking for a Duty Manager to join its team at Radisson Hotel Brunei. The role sits within the Front Office Team and focuses on delivering an exceptional guest experience, with a strong emphasis on Mandarin-speaking candidates.

Key responsibilities

• Supervise the front office team and lead by example.
• Ensure all aspects of the guest journey and experience are delivered to the highest standard.
• Show patience, empathy and a welcoming personality while working proactively to keep the front office running smoothly.
• Work as part of the team to ensure guest satisfaction.

Required profile

• Fluent in Mandarin.
• Flexible, positive attitude and an eye for detail.
• Creative problem-solver passionate about creating outstanding service.
• Team player with strong verbal communication skills and a sense of fun.
• Experience in a similar position is beneficial but not essential.

What we offer

• Investment in growth, learning and career development.
• An inclusive, supportive workplace with employee resource groups.
• Global and local perks, including special hotel rates for staff and their loved ones worldwide.