Director of Sales

About the role

The Director of Sales leads the day-to-day sales operations of ibis Styles Johor Iskandar Puteri across all market segments. The role drives revenue growth, develops profitable business opportunities, manages key Leisure accounts and ensures the Sales team meets its financial and operational objectives.

Key responsibilities

• Supervise the daily activities of the Sales team and implement departmental standards, strategies and quality guidelines set by the property.
• Lead the department's financial, administrative and operational activities.
• Assist in preparing sales reports, annual business plans, revenue forecasts and expense budgets.
• Manage and develop top Leisure accounts and secure new business, turning existing accounts into long-term partnerships.
• Develop, implement, monitor and evaluate sales strategies to exceed forecasted Rooms and F&B revenue.
• Conduct sales calls, account reviews, market analysis and competitor assessments.
• Train, coach and develop Sales team members.
• Maintain strong relationships with clients, business partners, hotel departments and regional sales teams.
• Ensure compliance with company policies and procedures, understand emergency procedures, and support task forces and new hotel openings when requested.

Required profile

• At least 3-5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel.
• Bachelor's degree in Hospitality Management, Business Administration or a related field.
• Knowledge of the Malaysia hospitality market and trends is an advantage.

Required skills

• Revenue management principles, including forecasting, pricing strategies and market segmentation.
• Revenue management software and Excel for data analysis and reporting.
• Understanding of hotel distribution channels, GDS systems, OTAs and direct booking platforms.
• Analytical, problem-solving and communication skills.

What we offer

• Employee benefit card with discounted rates at Accor hotels worldwide.
• Learning programs and the chance to grow within the property and across the group.
• Corporate Social Responsibility and ESG activities.