Customer Care Internship
SGS · Pasir Gudang
Job description
About the role
SGS, a global inspection, verification, testing and certification company, is offering an internship in Customer Care in Pasir Gudang. The intern interacts with customers by phone and supports the sales team in handling enquiries and follow-ups.
Key responsibilities
- Interact with customers via inbound telephone calls to provide information and assistance.
- Assist with processing transactions and reply to inquiries about products and services.
- Record customer interactions, details of inquiries, complaints or comments and the actions taken.
- Assist the Section Head and Sales team in following up on business prospects.
- Perform other responsibilities assigned by the reporting manager or supervisor.
Required profile
- Diploma or bachelor's degree from a recognized university or college.
- Good personality, independent and a good team player.
- Positive attitude to learn.
- Fluent spoken Mandarin; written proficiency is an added advantage.
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Published 2 hours ago
Expires 1 month from now
5 views · 0 interested
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SGS
Pasir Gudang
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