Assistant Food & Beverage Supervisor

About the role

AccorHotels is hiring a full-time Assistant Food & Beverage Supervisor in Kuala Lumpur. The role covers operational duties in the F&B department, including opening and closing procedures, inventory control, liaison with the kitchen, and serving food and beverages while following hotel performance standards.

Key responsibilities

• Provide courteous, professional, efficient and flexible service at all times, following the hotel's Standards of Performance.
• Ensure health, hygiene and safety regulations are followed in line with HACCP standards and procedures.
• Carry out opening and closing procedures for the place of work as assigned.
• Maintain inventory par stocks for all operating equipment and assist in monthly inventory checks.
• Control the requisitioning, storage and use of operating supplies and equipment, and liaise with the kitchen and the whole F&B department on daily operations and quality.
• Keep the place of work and its surroundings clean and organised.
• Assist in planning food and beverage lists and advertising and promotions, and ensure only fresh products are used.
• Monitor food and beverage par stock to reduce spoilage and wastage, and explain cost discrepancies clearly.
• Know all menu items, recommend beverage combinations and up-sell alternatives, and follow the correct service sequence in the Standard Operating Manual.
• Learn continuously about customer service, menu changes, specials and prices, and operate the MICROS POS system fluently.
• Handle money and guest charges accurately.

Required profile

• Proven experience in administrative support roles, preferably in the hospitality industry.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing priorities and willingness to take on new challenges.
• Malaysian citizen only.

Required skills

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organisational skills, prioritisation and attention to detail in data management and documentation.