Sales Advisor (MyTown)

About the role

H&M is hiring a part-time Sales Advisor for its MyTown store in Kuala Lumpur. The role sits in the Store Team and reports to the Store Manager, working alongside other store staff and the wider Area Team to create a welcoming environment where customers can find the latest trends and timeless styles.

Key responsibilities

• Welcome customers, guide them through the store and help them find what they need while showcasing the products.
• Share fashion and product knowledge so customers can make informed choices.
• Collaborate with the team to deliver excellent service throughout the customer journey.
• Keep the sales floor and back of house well-stocked, organised and inviting.
• Support with opening and closing the store.
• Represent the brand positively in all customer interactions.

Required profile

• Experience in customer service within fashion, retail or a similar field.
• Passion for fashion and for delivering an in-store experience that drives sales.
• Thrives in collaborative, dynamic environments.
• Communicative, creative and eager to learn, including store technology.
• Flexible and action-oriented.

What we offer

• A global employee discount on all H&M Group brands in stores and online (H&M, COS, Weekday, H&M HOME, Other Stories, ARKET, Afound).
• Competitive local benefits that vary by employment type and country.
• Extensive development opportunities around the globe.

Applications should be submitted through the company's career page in English, without a cover letter.