Project Manager (Insurance)

About the role

Capco, a global business and technology consultancy focused on the financial services industry, is hiring a Project Manager (Insurance) in Kuala Lumpur. The role leads the delivery of business and technology projects across Life, General and/or Medical Insurance, covering project planning, governance, stakeholder engagement, vendor coordination, risks and dependencies, and execution.

Key responsibilities

• Lead end-to-end delivery of insurance transformation and technology projects, including mobilisation, implementation and transition.
• Develop project plans, milestones, timelines and roadmaps, and define scope, objectives, deliverables and success criteria.
• Monitor progress, manage risks and issues, and keep projects on time, within budget and to quality standards.
• Build relationships with stakeholders, sponsors, technology teams and partners, and run governance forums, working groups and steering committee meetings.
• Prepare status reports, dashboards and executive updates, and escalate key decisions and risks.
• Maintain RAID logs, manage dependencies and support change control and impact assessment.
• Coordinate internal teams, vendors and third parties, track vendor deliverables and support vendor governance.
• Manage project budgets, forecasts and expenditure, and plan and allocate resources.
• Support testing, deployment, business readiness, change management and handover to operations.

Required profile

• 7-12 years of project management experience in insurance transformation environments.
• Proven experience delivering business and technology transformation projects.
• Strong understanding of Life, General and/or Medical Insurance operations and processes.
• Experience managing cross-functional teams and multi-stakeholder groups, and in multi-vendor environments.
• Demonstrated experience with technology implementation, digital transformation or process improvement.
• Consulting, system integration or insurance transformation experience is advantageous.