Part-Time Sales Advisor - Pavilion, Kuala Lumpur

About the role

H&M is looking for a part-time Sales Advisor for its Pavilion store in Kuala Lumpur. As Sales Advisor you are the face of the brand, greeting customers and providing high-level service from the moment you start talking to them until they leave. The position covers the shop floor, including the cash desk and fitting rooms.

Key responsibilities

• Greet customers and give them a welcoming, helpful experience
• Assist customers at the cash desk, in the fitting rooms and throughout the shop floor
• Process deliveries and replenish stock
• Merchandise the latest garments on the shop floor

Required profile

• Customer-focused, with a genuine interest in understanding customers and matching their expectations
• Proactive and curious, seeking ways to improve everyday processes
• Communicative, positive, open-minded and willing to learn and adapt
• Interested in fashion and trends
• Previous customer service experience and familiarity with fabrics are nice to have but not mandatory

What we offer

• A 25% staff discount on all H&M Group brands in stores and online
• Inclusion in the H&M Incentive Program (HIP)
• A competitive monthly bonus based on meeting sales targets
• Uniform allowance
• Extensive development opportunities around the globe