Manager - Information Technology

About the role

Maersk is looking for an Information Technology Manager to lead and support customer onboarding, implementation and transition activities for its Contract Logistics operations. The role involves configuring, testing and deploying WMS and TMS solutions, working with customers and internal stakeholders to design and validate processes, and driving continuous improvement. It suits someone who wants to work in a multinational, Global 500 company with international colleagues.

Key responsibilities

• Lead and support customer onboarding, implementation and transition activities for Contract Logistics operations.
• Configure, test and deploy Warehouse Management System (WMS) and Transportation Management System (TMS) solutions aligned with customer requirements.
• Collaborate with internal stakeholders and customers to design, document and validate operational and system processes.
• Coordinate user acceptance testing (UAT), training activities and go-live support for new customer implementations.
• Investigate, troubleshoot and resolve system and process issues while ensuring operational continuity.
• Support systems integration activities and work with technology teams to deliver solutions that meet business needs.
• Drive continuous improvement initiatives to enhance operational efficiency, data quality and customer experience.

Required profile

• Experience supporting logistics, supply chain, warehouse or transportation operations in a technology-enabled environment.
• Bachelor's degree in Supply Chain, Logistics, Information Technology, Engineering, Business or a related discipline is preferred.
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Excellent communication and stakeholder management skills, able to work across cross-functional and multicultural teams.
• Ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.

Required skills

• Knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS) or similar enterprise applications.
• Continuous improvement mindset.