Customer Success Intern - Retail Measurement Insights

About the role

NielsenIQ's Customer Success team, within the Analytics & Insights group, supports CPG clients across Asia with retail measurement insights and business analyses. This internship gives hands-on exposure to building client presentations, working with retail measurement data and learning how insights drive business results. You will work alongside experienced consultants and develop practical skills in analytics, storytelling and client engagement.

Key responsibilities

• Build, structure and polish presentations for Indonesia-based clients, turning data findings into clear charts, visuals and key takeaways
• Prepare performance overview decks, category snapshots and data analysis, summarizing business issues and consumer trends with NIQ data sources
• Develop working knowledge of NielsenIQ Retail Measurement Services (RMS) and related solutions, and learn to interpret data tables and structure simple analyses
• Collaborate with the Consulting Lead and Customer Success Executive on client workstreams, and help prepare for client meetings, internal reviews and marketplace updates
• Keep deliverables accurate and consistent, own small tasks independently and contribute to improving internal templates, workflows and documentation

Required profile

• Currently pursuing a bachelor's degree in Business, Marketing, Economics, Data/Analytics or a related field
• Strong interest in analytics, insights or market research
• Fluent in English; proficiency in Bahasa Indonesia is an advantage but not required
• Comfortable working in a virtual or multicultural team

Required skills

• Basic proficiency in Microsoft Excel and PowerPoint
• Strong communication skills

What we offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program (EAP)