Audio Visual Supervisor

About the role

An experienced, detail-oriented Audio Visual Supervisor is sought to join a hotel in the Accor network in Sepang, Malaysia. The role covers all audio-visual operations, ensuring seamless execution of events and presentations while maintaining high technical standards. It involves leading a collaborative team, troubleshooting complex technical challenges and delivering results that exceed client expectations.

Key responsibilities

• Set up, configure and operate sophisticated AV equipment and systems for corporate events, conferences, presentations and entertainment functions
• Supervise and mentor AV technicians and support staff
• Conduct pre-event technical assessments and coordinate with event organisers, entertainment teams and clients
• Monitor audio and visual quality in real time and make adjustments to ensure optimal performance
• Troubleshoot and resolve technical issues quickly during live events to minimise downtime
• Perform routine maintenance, testing and repairs, and develop preventive maintenance schedules and equipment management protocols
• Maintain detailed documentation of equipment inventory, technical specifications and maintenance records
• Keep up with emerging AV technologies and recommend improvements to service delivery
• Ensure compliance with safety regulations and technical standards, and manage AV budgets and equipment procurement
• Deliver clear, professional customer service to clients

Required profile

• Minimum 5 years of proven experience with professional AV equipment, systems and technologies in corporate or event environments
• Leadership and team management experience, able to supervise and motivate technical staff
• Ability to work varied shifts, including evenings, weekends and on-call availability
• Project management capability to coordinate multiple events at once
• Flexible, independent and team player in fast-paced environments

Required skills

• Audio systems, video projection, lighting and control systems
• Problem-solving and ability to diagnose complex technical issues under pressure
• Attention to detail and strong communication and interpersonal skills
• Knowledge of safety protocols and compliance standards for AV equipment and event management