Associate, Development Consultant - Digital Learning

About the role

PwC Academy is looking for an Associate to join its Digital Learning team in Kuala Lumpur. The role explores how emerging technologies can be integrated to enhance learning, combining learning design, creative production and learner engagement. You will work with subject matter experts, engagement teams and stakeholders to turn business needs into digital content and interactive learning solutions that support capability development across the firm.

Key responsibilities

• Design and develop engaging e-learning and blended learning content using tools such as Articulate 360 and Adobe apps (Photoshop, Illustrator, Premiere, Lightroom).
• Produce creative learning assets, including videos, motion graphics and microlearning content.
• Support end-to-end video production: concept development, scripting, storyboarding, filming, editing and publishing for internal and external initiatives.
• Design learning experiences, activities and environments that encourage participation, practice, reflection and application.
• Incorporate gamification, scenario-based learning, simulations and experiential activities across formats and channels.
• Collaborate with SMEs, engagement managers and project teams to identify learning needs, manage timelines and deliver quality solutions.
• Manage and deliver digital upskilling programmes and learning initiatives.
• Support automation and digital transformation initiatives, and assist with operational, risk and compliance activities such as Technology Risk Assessments (TRA).

Required profile

• Able to design interactive digital learning content and engaging learner experiences.
• Experience or strong interest in multimedia and creative production tools.
• Good writing skills, including storyboarding, instructional scripts and learner instructions.
• Ability to use design thinking, data analytics, AI tools and digital technologies to design and deliver learning programmes.
• Experience or strong interest in Power BI, Excel and Power Automate.