Site Management Associate II

About the role

ICON Strategic Solutions is hiring a Site Management Associate II in Kuala Lumpur. Working in a sponsor-dedicated model, you will support the management and monitoring of clinical trial sites, ensuring compliance with study protocols, regulatory requirements and Good Clinical Practice (GCP) guidelines. ICON describes itself as the world's largest FSP organisation, with over 90 sponsor partnerships.

Key responsibilities

• Contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.
• Coordinate monitoring activities at clinical trial sites, ensure adherence to study protocols and resolve site-related issues promptly.
• Assist in preparing and reviewing regulatory documents so that site activities comply with GCP and applicable regulations.
• Work with cross-functional teams to support trial sites throughout the study lifecycle.
• Track site performance metrics, analyse data and provide reports to improve site management efficiency.
• Take part in training initiatives and mentor junior staff in clinical trial management.

Required profile

• Bachelor's degree in a relevant field such as life sciences, healthcare administration or clinical research.
• Experience in clinical research, site management or monitoring, with a solid understanding of clinical trial processes and GCP.
• Willingness to travel approximately 25% of the time.
• Legal right to work in the country where the role is based.

Required skills

• Strong organisational and project management skills, able to handle multiple priorities and deadlines.
• Analytical skills and attention to detail.
• Communication and interpersonal skills, able to build relationships with site personnel and cross-functional teams.

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.