Service Technician

About the role

The Service Technician will respond to customer service calls, providing on‑site installation, maintenance and repair of packaging and safety equipment. This position is based in Johor Bahru and requires a hands‑on approach to ensure equipment reliability and customer satisfaction.

Key responsibilities

• Attend service calls at customer sites to install new packaging and safety equipment.
• Perform routine maintenance and troubleshooting to minimise equipment downtime.
• Repair or replace faulty components in accordance with manufacturer guidelines.
• Document service activities and provide feedback to the engineering team.
• Maintain a professional and safety‑focused presence while on‑site.

Required profile

• Technical background or experience in equipment installation and maintenance.
• Ability to work independently and manage service schedules.
• Strong problem‑solving skills and attention to detail.
• Good communication skills for interacting with customers.

Required skills

• Installation, maintenance and repair of packaging equipment.
• Installation, maintenance and repair of safety equipment.

What we offer

• Fast‑growing organization with international exposure.
• Quarterly incentive, allowances and bonuses.
• Diverse working environment with a passionate, energetic team.