Senior Associate - Operations

About the role

WNS Global Services is looking for a Senior Associate in Operations in Subang Jaya. The role sits in the daily production of the export documentation process and involves invoice billing and accounts payable and receivable requests. The incumbent works under the guidance of Team Leaders and Managers.

Key responsibilities

• Ensure timely processing of invoice billing, accounts payable and accounts receivable requests.
• Accurately key in and cross-check invoice details using the logic and instructions learned during process training.
• Meet individual KPI targets for productivity and accuracy.
• Perform day-to-day operations, including invoice billing and cash application tasks.
• Carry out self-quality checks on work.
• Assist in follow-ups and monitoring of pending items on a weekly basis.
• Participate in and/or suggest process improvement ideas.
• Follow instructions of Team Leaders and Managers and complete ad hoc tasks given by management.
• Maintain high ethical and moral standards and adhere to office attendance.

Required profile

• Bachelor's degree.
• Ability to meet productivity and accuracy targets.