Planner / Senior Planner (Customer Order Planning)

About the role

Bosch is hiring a Planner / Senior Planner for Customer Order Planning in Bayan Lepas. The role acts as the main interface with the customer, coordinating internally to resolve issues and managing customer orders, while supporting production scheduling and inventory control.

Key responsibilities

• Analyze sales forecasts with the sales team and analyze customer demand and pull patterns for inventory control at the plant and external warehouse, minimizing excess stock
• Maintain and check demand loading in SAP for MRP runs so customer requirements are met according to priority
• Prepare production schedules that follow BPS principles, meet customer demand, optimize resource use, control inventory accuracy and track daily output against the plan
• Attend daily operations meetings on critical supply materials and coordinate raw material issues with the procurement planner and the SMT value stream manager
• Set priorities with logistics on finished goods movement, coordinate shipments and plan strategically to minimize special premium costs such as changes of shipping mode
• Handle special freight and overtime claims caused by customer short-lead-time requests and prepare reports such as delivery performance and attainment reports
• Support Bosch Production System activities such as supplier kanban, production kanban, leveling and EPEI, and escalate single-value-stream order fulfillment issues (Level 1)

Required profile

• Bachelor's degree with at least 2 years of related experience; fresh graduates are encouraged to apply
• Experience in order management and production planning in a manufacturing environment is an added advantage
• Strong communication and interpersonal skills, flexibility for ad-hoc assignments, ability to work independently with minimal supervision and sound decision-making

Required skills

• Data management and tracking skills
• SAP knowledge (demand loading for MRP runs)

What we offer

• Annual leave, medical leave and other leave entitlements
• Company insurance and other benefits