Logistics & Warehouse Manager

About the role

A client based in Penang, Malaysia is looking for a Logistics & Warehouse Manager to oversee warehouse operations, inventory control, transportation and import/export activities. The role leads the warehouse and logistics team, ensures timely deliveries and stock accuracy, manages costs and keeps compliance with Malaysian customs, LMW and safety requirements. The position is full time, permanent and on site.

Key responsibilities

• Manage daily warehouse operations, including receiving, storage, picking, packing and dispatch, with FIFO practices and material traceability.
• Maintain inventory accuracy through cycle counts, stocktakes and discrepancy investigations.
• Coordinate with purchasing, sales and production to keep stock levels right and minimise shortages, excess and obsolete inventory.
• Oversee import/export and Licensed Manufacturing Warehouse (LMW) operations, including customs declarations, permits, duty exemptions and regulatory reporting.
• Liaise with the Royal Malaysian Customs Department, customs brokers, freight forwarders and transport providers.
• Negotiate freight rates, evaluate service providers and improve transportation efficiency.
• Resolve shipment delays, damaged goods, delivery discrepancies and customer delivery concerns.
• Lead warehouse and logistics staff, covering manpower planning, work allocation, training and performance management.
• Set up operating procedures, maintain warehouse safety and equipment readiness, and support audits and compliance inspections.

Required profile

• Diploma or degree in Logistics, Supply Chain Management, Business Administration or a related field.
• At least 5 years of relevant experience in logistics, warehouse management or supply chain operations, preferably with supervisory experience.
• Experience managing warehouse personnel, inventory, transportation and distribution.
• Knowledge of Malaysian import/export procedures and customs documentation is an advantage.

Required skills

• Proficiency in Microsoft Excel and experience with ERP systems.
• Strong leadership, communication, negotiation and problem-solving skills.
• Good organisational, analytical and time-management abilities, able to work independently and meet deadlines.

Candidates apply by sending their CV by email; only shortlisted candidates will be contacted.