Learning & Development Specialist

About the role

As a Learning & Development Specialist at Respond.io, you will own the full L&D lifecycle, from diagnosing high‑impact learning and culture challenges to designing and delivering programs that drive measurable impact across a global, multicultural workforce.

Key responsibilities

• Identify the organization’s highest‑impact learning and culture problems using data, feedback and observation, and define roadmaps to solve them.
• Design and deliver training, culture and workflow solutions, including leadership development for people managers, coordinating facilitators and stakeholders.
• Maintain career growth‑path, competency and progression frameworks with managers and leadership, ensuring they are actively used.
• Define success measures for each initiative, evaluate effectiveness and iterate based on data and feedback.
• Plan and run employee engagement and team‑building initiatives for a global, multicultural workforce.
• Own HRDC grant applications, claims and reporting from submission through closure.
• Lead broader HR projects, defining outcomes, building plans and driving delivery across stakeholders.

Required profile

• At least 2 years of experience in Learning & Development or Talent Development.
• Proven ability to independently own a learning program, career framework or development initiative from planning through execution and evaluation.
• Experience diagnosing learning or culture needs from data and feedback and translating them into structured roadmaps.
• Background running coaching clinics, manager training or other leadership development interventions.
• Experience with HRDC grant applications, claims and reporting.
• Strong project management skills, prioritising work, managing timelines and coordinating stakeholders.
• Excellent communication skills and ability to facilitate across employees, managers and leadership.

Required skills

• Instructional or program design skills, including content adaptation for first‑time or new managers.
• Comfort working with a multicultural, globally distributed team.
• Sound judgment, integrity and discretion handling confidential employee information.
• Adaptability and composure in a fast‑moving environment.

What we offer

• Competitive compensation package.
• Mental health allowance to support health and wellness.
• Flexible working environment and hours.
• Virtual events such as talent shows, gaming nights and online game sessions.