Junior Compliance KYC Specialist (Mandarin Speaker)

About the role

Capco is hiring a Junior Compliance KYC Specialist in Kuala Lumpur who speaks Mandarin. The role covers end-to-end KYC reviews for SME and corporate banking clients, including onboarding, periodic reviews, enhanced due diligence (EDD) and event-driven reviews. It involves reviewing customer information and documentation, assessing AML/KYC risks, engaging customers to obtain required information and working with internal stakeholders to meet regulatory requirements.

Key responsibilities

• Review KYC information and documentation to ensure completeness and compliance with regulatory requirements.
• Conduct KYC/CDD and EDD reviews, including background checks, customer interviews, business assessments and AML risk profiling.
• Perform periodic and event-driven reviews of customer profiles.
• Engage customers to obtain KYC information and supporting documents, and address related queries.
• Support AML activities, including screening reviews and transaction monitoring investigations.
• Assess customer responses, identify information gaps and follow up where necessary.
• Collaborate with Compliance, AML, Operations and other stakeholders to resolve KYC issues and escalations.
• Support process improvements, UAT, MI/reporting, training and ad-hoc projects.

Required profile

• Minimum 2 years of KYC operations experience supporting SME and/or corporate banking clients, including UBO identification and ownership structure drill-down.
• Fluent in English and Mandarin (spoken, written and reading) to support Hong Kong and Taiwan markets.
• Strong communication, stakeholder management and customer service skills.
• Able to organize and prioritize work and deliver within deadlines with minimal supervision.
• Client-facing experience preferred; AML/KYC certification is an advantage.
• Candidates with a short notice period or immediate availability are preferred.

Required skills

• Good knowledge of Singapore AML/CFT regulations and guidelines.
• Hands-on experience in KYC/CDD, EDD, periodic reviews and customer risk assessment.

Working hours are 9am to 6pm, Monday to Friday, following the Singapore public holiday calendar. Shifts and overtime may be required on weekends or national holidays by mutual agreement, with overtime rates applied only when productivity targets are met and team gaps are filled.