Integrated Facilities Manager – South East Asia

About the role

The Regional Integrated Facilities Manager (IFM) leads end‑to‑end facilities management across multiple South East Asian countries from Kuala Lumpur. The role ensures consistent service delivery, compliance, and operational excellence for both hard and soft FM services.

Key responsibilities

• Lead IFM service delivery across several sites, covering Hard FM, Soft FM, EHS, security, workspace and vendor management.
• Implement standardized processes, SOPs and service delivery frameworks; oversee asset management, preventive maintenance, reliability engineering and life‑cycle planning.
• Ensure statutory, regulatory and internal compliance through audits, inspections and HSE governance.
• Drive KPI/SLA performance, continuous‑improvement programmes and CAFM/CMMS data accuracy.
• Manage regional FM budgets, forecasts, contract negotiations and vendor governance; track savings and cost avoidance.
• Serve as primary FM contact for regional leadership, country managers, landlords and vendors; handle escalations and support expansion projects.
• Lead, mentor and develop country‑level FM teams, fostering a high‑performance culture.

Required profile

• Bachelor’s degree in Facilities Management, Building Services or a related field.
• 5–7 years of FM experience, including 3–5 years in a regional or multi‑country leadership role.
• Strong background in both Hard FM and Soft FM, with knowledge of EHS standards.
• Proven financial management, commercial negotiation and vendor governance capabilities.

Required skills

• CAFM systems
• CMMS platforms
• Asset management
• Preventive maintenance
• Reliability engineering