Global Mobility Specialist

About the role

AirAsia is looking for a Global Mobility Specialist in Sepang, Selangor, Malaysia. The role manages and oversees the organisation's global mobility and expatriate management activities, ensuring employees are deployed across countries efficiently and in line with immigration, employment, tax and regulatory requirements. It is also the main point of contact for employees, HR Business Partners, business leaders, government authorities and external immigration providers on all mobility matters.

Key responsibilities

• Lead the end-to-end Global Mobility and Immigration function, covering expatriate management, international assignments, Employment Passes, Dependant Passes, Professional Visit Passes, work permits, visas, transfers, renewals and cancellations.
• Manage the full employee mobility lifecycle: pre-assignment planning, immigration processing, onboarding, relocation, assignment management, extensions, repatriation and offboarding.
• Ensure immigration, employment, tax and regulatory compliance, and monitor changes in government policy.
• Monitor immigration validity, renewal pipelines, case volumes and deadlines to avoid delays and compliance risks.
• Advise HR, Talent Acquisition, business leaders and hiring managers on immigration feasibility, timelines, costs and regulations.
• Build relationships with government authorities, immigration agencies, external providers and advisors, and manage complex cases and escalations.
• Develop and run Global Mobility policies, procedures, SOPs, guidelines and controls.
• Improve processes through automation and digital solutions, and oversee mobility documentation, trackers, reporting and dashboards.
• Manage external immigration and relocation service providers, including SLAs, costs and issue resolution.
• Handle complex, high-risk mobility cases and advise senior management; drive a strong employee experience for international staff and their dependants.
• Prepare management reports, mobility metrics and regulatory updates.

Required profile

• Bachelor's degree in Human Resources, Business Administration, International Business, Law or a related discipline.
• Minimum 8-10 years of experience in Global Mobility, Immigration, Expatriate Management, HR Operations or a related field.
• Experience managing end-to-end immigration and expatriate processes, and dealing with government authorities and external service providers.
• Regional or international mobility experience is an advantage; team management experience is preferred.

Required skills

• Knowledge of immigration and global mobility practices, and of employment, tax and regulatory issues affecting expatriates.
• Stakeholder management, communication and negotiation, and project and case management.
• Microsoft Office, especially Excel and PowerPoint.