GBS Customer Service Representative

UPS · Astraviets

New

CDI 🇬🇧 English

Job description

About the role

The GBS Customer Service Representative provides front‑line support to UPS customers in Malaysia. The role involves handling inbound calls, documenting customer concerns, and investigating cases until resolution.

Key responsibilities

Field customer calls, input case details, and monitor the case‑resolution process.
Document incoming information, investigate evidence, and close cases once completed.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec UPS.

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Le contrat proposé est un CDI basé à Astraviets.

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Published 1 hour ago

Expires 1 month from now

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