Field Service Engineer (Water Treatment) - Bintulu

About the role

Veolia, which designs, supplies and operates water systems for oil & gas, municipal water, microelectronics ultrapure water and heavy industrial wastewater treatment, is hiring a Field Service Engineer based in Bintulu. The role keeps Veolia's reputation strong at the customer level by servicing assigned accounts regularly and supporting the commercial team.

Key responsibilities

• Service assigned accounts at the prescribed frequency: water analysis, checking that chemical injection systems are in good condition, troubleshooting support and other field services.
• Maintain a high standard of service so that no customer complaints arise from poor quality.
• Interface primarily with key customers on Veolia products and services, meeting both customer and Veolia objectives.
• Respond promptly to customer enquiries about orders, acknowledgements, purchase order amendments and alterations.
• Support the commercial team in sales activities.
• Build product and system knowledge, perform preventive troubleshooting correctly and give only technically sound recommendations.
• Keep chemical inventories up to date so product outages do not occur at customer sites.
• Communicate effectively with the Area or Account Manager on personal, business and training needs.

Required profile

• Bachelor's degree in chemical engineering or applied chemistry from an accredited university or college.
• At least 3 to 5 years of experience in water treatment, preferably in petrochemical plants or oil & gas.
• Own transport (car) and a valid driver's licence with an acceptable motor vehicle record.
• Based in Bintulu.

Required skills

• Experience with cooling, boiler, RO membrane and wastewater treatment monitoring and chemical application.
• Water treatment and water chemistry experience is an added advantage.