Employee Success Assistant

About the role

The Employee Success Assistant supports QS’s People Team, ensuring HR operations run smoothly in a fast‑paced, high‑performance environment. You will act as the first point of contact for employees, manage key HR processes and help embed QS’s culture of collaboration and excellence.

Key responsibilities

• Provide first‑line employee support, handling queries efficiently and professionally.
• Administer HR processes such as role changes, promotions and payroll coordination.
• Manage stamping of employment contracts for new joiners to meet LHDN compliance.
• Facilitate onboarding and off‑boarding, ensuring seamless transitions and feedback collection.
• Coordinate cross‑regional HR activities, maintaining consistent processes across offices.
• Maintain accurate HRIS data in BambooHR and support system improvements.
• Handle the company HR mailbox, responding to ad‑hoc requests within set timeframes.
• Produce and enhance the monthly LinkedIn Learning newsletter and deliver anti‑bribery training for new starters.

Required profile

• Graduate entry role; a degree in Human Resources, Business Administration or related field is preferred.
• Strong organisational and communication abilities with capacity to manage multiple tasks in a dynamic environment.

Required skills

• Proficiency with HRIS platforms, specifically BambooHR.
• Advanced use of Microsoft Office Suite (Word, Excel, PowerPoint).

What we offer

• Competitive base salary and eligibility for an annual bonus scheme.
• 20 days annual leave plus public holidays and generous parental leave.
• Access to Employee Assistance Programme, health benefits, Calm app subscription and LinkedIn Learning.