Customer Service & Sales Support Representative

About the role

We are looking for a motivated individual to join our team as a Customer Service & Sales Support Representative. You will work in a fast‑paced healthcare environment, assisting customers and supporting the sales process while ensuring smooth daily operations.

Key responsibilities

• Handle customer enquiries through phone, email, and face‑to‑face interactions.
• Provide sales support by preparing quotations, following up on leads, and assisting the sales team.
• Issue invoices accurately and manage basic billing queries.
• Perform administrative tasks such as data entry, filing, and record keeping.
• Assist with daily operational activities to ensure the store and clinic run efficiently.

Required profile

• Excellent communication and interpersonal skills.
• Customer‑focused attitude with a willingness to help.
• Strong organizational abilities and attention to detail.
• Ability to work collaboratively in a supportive team environment.

Required skills

What we offer

• Career growth opportunities within a growing medical retail business.
• Supportive and collaborative work environment.
• Exposure to both healthcare and retail operations.