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This job expired on 02/10/2026. It no longer accepts applications.
Customer Service Executive, Freight
Sinotrans Logisitcs (M) Sdn Bhd · Johor Bahru
Job description
About the role
We are looking for a proactive Customer Service Executive to manage full‑cycle freight operations in Johor Bahru. You will act as the main point of contact for key client accounts, ensuring smooth shipment processing and delivering competitive quotations.
Key responsibilities
- Coordinate end‑to‑end freight operations, from booking to delivery.
- Maintain and grow relationships with key customers.
- Prepare accurate and competitive freight quotes.
- Identify opportunities to increase business volume and revenue.
- Collaborate with internal teams to resolve operational issues.
Required profile
- Experience in freight or logistics operations.
- Strong customer‑service orientation.
- Ability to handle multiple client accounts simultaneously.
- Good communication and negotiation skills.
Required skills
What we offer
- 5‑day work week (Monday to Friday).
- Performance bonus, incentives and insurance coverage.
- Opportunities for career advancement within a leading logistics company.
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Sinotrans Logisitcs (M) Sdn Bhd
Johor Bahru
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