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Customer Care Executive

GENKIMED SDN. BHD. · Kuala Lumpur

Onsite 🇬🇧 English

Job description

About the role

As the Customer Care Executive you will be the friendly face of our clinic, welcoming patients and ensuring they feel valued from the moment they walk in. You will coordinate appointments, provide attentive assistance, and help create an outstanding patient experience that reflects our commitment to quality care.

Key responsibilities

  • Greet patients and act as the first point of contact for all clinic visitors.
  • Coordinate and schedule appointments, confirming dates and times with patients.
  • Provide exceptional care and assistance, answering basic inquiries and guiding patients through clinic processes.
  • Maintain a welcoming environment that contributes to a positive overall patient experience.

Required profile

  • Friendly and approachable demeanor.
  • Patient‑focused attitude with a commitment to service excellence.
  • Clear communication skills and ability to handle front‑desk interactions professionally.

Required skills

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    Published 1 month ago

    Expires 1 week from now

    16 views · 0 interested

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    GENKIMED SDN. BHD.

    Kuala Lumpur