Associate - Finance Operations (Invoice-to-Cash)

About the role

PwC is looking for a proactive, detail-oriented Associate to join its Internal Firm Services team in Kuala Lumpur, within the invoice-to-cash (I2C) cycle. The role covers customer records, job codes, client billings, work-in-progress, timecards and receivables, and supports accurate billing, revenue recognition and cash collection. It is a 12-month contract that can be extended or converted to permanent based on performance.

Key responsibilities

• Support core finance operations by executing tasks in the I2C cycle such as billing, WIP, receivables and timekeeping
• Process transactions and data accurately, completely and within deadlines, following established processes, controls and approval requirements
• Maintain data quality: check accuracy and consistency, identify discrepancies and escalate them appropriately
• Adhere to internal policies, procedures and SLA requirements
• Help identify recurring issues and inefficiencies, and assist in implementing process improvements, automation or system changes
• Take part in transformation initiatives through data gathering, testing or coordination
• Work with engagement teams and internal stakeholders, respond to queries promptly and escalate issues where needed

Required profile

• Bachelor's degree or professional qualifications
• Fluent in English
• A finance or accounting background is helpful but not required
• Strong attention to detail, reliability and comfort with structured processes and detailed data
• Good problem-solving and critical thinking skills, and willingness to learn in a fast-paced environment
• Clear communication and teamwork

Required skills

• Familiarity with Excel
• Exposure to Power BI or automation tools is an advantage

Nice to have

• Exposure to finance operations, shared services or transactional environments
• Experience supporting process improvement or system-related initiatives