Analyst, Transaction Banking Client Implementation

About the role

Mitsubishi UFJ Financial Group (MUFG) is looking for an Analyst, Transaction Banking Client Implementation to join its team in Kuala Lumpur, Malaysia. The role sits within transaction banking, which covers trade and supply chain finance and cash management products such as liquidity management, payments and collections. You will help shape product strategies, support regional initiatives and ensure operational excellence.

Key responsibilities

• Support the onboarding and implementation of transaction banking clients, delivering trade, cash management and digital channel solutions
• Act as a key point of contact during client onboarding and implementation, coordinating with Sales, Operations, IT, Compliance and regional or head office teams
• Assist with system setup, testing, migration and user acceptance testing (UAT)
• Support clients onsite when needed to resolve complex technical or operational issues
• Deliver implementations within agreed scope, timelines and quality standards
• Investigate implementation and system issues and recommend timely resolutions
• Support adherence to product approval governance, internal controls and information security, and assist with operational risk, audit issues and regulatory compliance
• Maintain documentation and reporting for implementation activities

Required profile

• Bachelor's degree from a recognised university or higher learning institution
• Minimum 1-3 years of relevant experience in transaction banking and client implementation
• Experience in the financial services sector, ideally with cash management solutions
• Strong interpersonal and communication skills, able to explain technical matters clearly and work across departments

Required skills

• Strong understanding of transaction banking products and systems (cash management, online banking platforms)
• Ability to analyse system issues and propose practical solutions
• Attention to detail and risk awareness
• Ability to manage multiple priorities
• Advantage: familiarity with host-to-host, banking regulations, compliance requirements and operational risk controls