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This job expired on 02/10/2026. It no longer accepts applications.

After-Sales Executive

Monzone Manufacturing Sdn Bhd · Kulai

Onsite 🇬🇧 English

Job description

About the role

Monzone Manufacturing, located in Kulai, Johor, is looking for an After‑Sales Executive to manage post‑sale interactions with its customers. The role focuses on handling inquiries, coordinating service delivery, preparing necessary documentation, and ensuring a high level of customer satisfaction throughout the after‑sales process.

Key responsibilities

  • Respond promptly to customer inquiries related to after‑sales services via phone, email, or other channels.
  • Coordinate service requests with internal teams, track progress, and ensure timely completion.
  • Prepare, organize, and maintain accurate documentation for each service case, including work orders and follow‑up records.
  • Monitor the overall customer experience, follow up after service completion, and address any issues to guarantee satisfaction.

Required profile

    Required skills

      What we offer

      • Immediate vacancy with opportunities for career growth and skill development.
      • A dynamic work environment that encourages proactive engagement.

      Questions fréquentes

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      Published 2 months ago

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      Monzone Manufacturing Sdn Bhd

      Kulai

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