Strategy Consultant - Payments

About the role

Capco, a global consulting firm focused exclusively on financial services, is looking for a Strategy Consultant with strong payments domain experience to support a strategic advisory engagement within Retail Banking in Kuala Lumpur. This is a strategy-focused role centred on discovery, research, analysis and the development of strategic recommendations, rather than execution or implementation.

Key responsibilities

• Support strategic advisory and discovery work across the retail banking payments landscape.
• Research and analyse payment rails, payment gateways, domestic and cross-border payments and the wider payments ecosystem.
• Assess market trends, regulatory developments and industry dynamics to identify implications and opportunities for the client.
• Turn ambiguous business questions into clear workstreams, hypotheses and areas for analysis.
• Run current-state, market and competitive assessments to build a fact base for strategic decisions.
• Synthesise quantitative and qualitative findings into insights, implications and recommendations.
• Evaluate strategic options, including trade-offs, opportunities and risks.
• Support stakeholder interviews, discovery discussions and workshops.
• Build executive-level presentations and strategy decks with clear storylines and evidence-based recommendations.
• Communicate findings and recommendations to senior client and internal stakeholders.

Required profile

• Experience in strategy consulting, management consulting, financial services advisory or an equivalent strategy-focused role.
• Strong knowledge of retail banking payments, including payment rails, payment gateways and the broader payments ecosystem.
• Good understanding of the local payments and regulatory landscape, domestic and cross-border.
• Strong strategic and commercial thinking, and the ability to structure and solve complex, ambiguous business problems.
• Excellent communication and senior stakeholder engagement skills.

Required skills

• Strong research, analytical and synthesis capabilities.
• Excellent PowerPoint and slide-writing skills, with the ability to build senior-management-ready storylines.
• Ability to turn detailed analysis into actionable strategic recommendations.

What we offer

• Work exclusively with leading banks and financial institutions on meaningful transformation programmes.
• A growing Malaysia practice with strong APAC momentum, exposure to high-profile projects and senior stakeholders.
• Faster career progression, performance-based rewards and real responsibility in building Capco's future.